be99o Privacy Policy

be99o is an online betting and casino entertainment platform operating at be99o.io, serving players primarily located in Bangladesh. Throughout this Privacy Policy, references to "be99o", "we", "us", or "our" refer to the platform and the entity responsible for operating it. References to "you" or "your" refer to any individual who visits, registers on, or uses the be99o platform in any capacity.

As the operator of the platform, be99o acts as the data controller in respect of all personal data collected from players during registration, account use, payment transactions, and general interaction with the site. This means be99o determines the purposes and means by which your personal data is processed.

This Privacy Policy applies to all personal data collected and processed by be99o in connection with the operation of the be99o.io website and all associated services, including sports betting, live casino gaming, slot games, promotions, customer support, and payment processing.

This policy applies to all players who access be99o from any location, including those accessing the platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other regions of Bangladesh. It also applies to individuals who interact with be99o through any device, including desktop computers, mobile phones, and tablets.

be99o collects personal data across several categories. The specific data collected depends on the nature of your interaction with the platform. The following table summarises the main categories:

be99o collects personal data through the following channels and methods:

• Direct submission: Data you provide when creating an account, completing identity verification, making a deposit, requesting a withdrawal, contacting support, or responding to a survey or promotion.
• Automated technical collection: Data collected automatically when you visit be99o.io, including IP address, device identifiers, browser information, and session activity data gathered via cookies and server logs.
• Payment providers: When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or a linked bank account, the relevant payment provider shares transaction confirmation data with be99o to enable the processing of your account balance.
• Identity verification services: Where third-party identity verification tools are used to validate a player's identity documents, those providers return a verification status and may share relevant identity data with be99o for compliance purposes.
• Fraud and risk detection tools: Automated systems may collect and analyse behavioural and technical data patterns to detect suspicious activity, protect accounts, and prevent fraudulent transactions.

be99o processes your personal data only for defined, legitimate purposes. The following table sets out the primary purposes for which your data is processed and the basis on which we rely to do so:

be99o will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or notifying you of the new purpose through an updated Privacy Policy.

be99o does not sell, rent, or trade your personal data. Your data may be shared with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other payment partners receive the minimum data necessary to process your deposit and withdrawal transactions.
• Identity verification providers: Third-party KYC and document verification services receive copies of identity documents you submit in order to perform automated or manual verification on behalf of be99o.
• Game content providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive technical session data (such as a session token and player identifier) to enable game play. These providers do not receive your full identity data.
• Fraud prevention and security services: Specialised fraud detection platforms may receive technical and behavioural data to assist in identifying and preventing fraudulent activity on the platform.
• Legal and regulatory authorities: Where required by applicable law, court order, or a lawful request from a governmental authority, be99o may disclose personal data to the relevant body. be99o will notify you of any such disclosure where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of the be99o business, player data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such change via the registered email address.

be99o uses cookies and similar tracking technologies to ensure the platform functions correctly, to improve your experience, and to gather analytical data about how the site is used. A cookie is a small text file placed on your device when you visit be99o.io. The following types of cookies are used:

• Strictly necessary cookies: Required for the platform to function. These include session cookies that keep you logged in during a browsing session and security cookies that help protect your account. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, display preferences, and recently viewed games to provide a more personalised experience.
• Analytical cookies: Collect aggregated data about how visitors navigate and use the platform. This data is used to identify areas for improvement and to optimise page performance. Data is anonymised wherever possible.
• Session-persistence cookies: Maintain your authenticated session state across pages so you do not need to log in repeatedly during a single visit.

You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair the functionality of the be99o platform. Clearing all cookies will log you out of your current session.

be99o retains your personal data only for as long as is necessary for the purposes described in this Privacy Policy, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account relationship with be99o, and for a minimum of five (5) years following account closure, to meet anti-money laundering and record-keeping obligations.
• Transaction and betting records: Retained for a minimum of five (5) years from the date of the transaction, in line with financial record-keeping requirements.
• Customer support communications: Retained for three (3) years from the date of the interaction, to support dispute resolution and service quality review.
• Technical and usage data: Typically retained in identifiable form for up to twelve (12) months, after which it may be anonymised and retained for analytical purposes indefinitely.
• Verification documents: Retained for the duration of your account and for five (5) years post-closure, unless a longer retention period is required by applicable law.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.

be99o implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and be99o.io.
• Encrypted storage of sensitive personal and financial data at rest.
• Access controls that restrict internal access to personal data on a strict need-to-know basis, with role-based permissions for all staff and service providers.
• Regular security assessments and vulnerability testing of platform infrastructure.
• Two-factor authentication options available to all registered players for additional account security.
• Incident response procedures in place to detect, contain, and respond to any data security incidents in a timely manner.

As a player on the be99o platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact [email protected] with your registered username and a description of your request:

• Right of access: You may request a copy of the personal data be99o holds about you. We will respond within a reasonable period and provide the data in a readable format.
• Right to rectification: If any personal data held by be99o is inaccurate or incomplete, you have the right to request that it be corrected. Some data corrections may require documentary evidence.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where processing is unlawful. This right is subject to overriding legal retention obligations.
• Right to restrict processing: In certain circumstances, you may request that processing of your personal data be restricted while a dispute or review is pending.
• Right to data portability: Where processing is based on your consent or contract performance, you may request that your data be provided to you in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to object: You may object to processing carried out on the basis of legitimate interests where you have grounds relating to your particular situation.

be99o will acknowledge data rights requests within five (5) business days and aim to fulfil all valid requests within thirty (30) days. Complex or high-volume requests may take longer, in which case you will be notified of the extended timeline.

The be99o platform is strictly intended for adults aged 21 years and above. be99o does not knowingly collect personal data from individuals below the age of 21. If we become aware that personal data has been collected from a person under the minimum age, that data will be deleted promptly and the associated account will be closed.

Parents and guardians who believe that a minor may have registered an account on be99o are encouraged to contact [email protected] immediately so that appropriate action can be taken without delay. be99o takes its obligations in respect of underage gambling and child data protection with the utmost seriousness.

The be99o platform may contain references to or integrations with third-party services, including game providers such as Pragmatic Play, Evolution Gaming, and Spribe. While these services are accessible through the be99o interface, they operate under their own privacy policies and data practices for which be99o is not responsible.

be99o encourages players to review the privacy policies of any third-party providers whose services they interact with through the platform. The presence of a third-party game or feature on be99o does not constitute an endorsement of that provider's data practices.

be99o reserves the right to update or amend this Privacy Policy at any time to reflect changes in legal requirements, platform features, or data processing practices. When material changes are made to this policy, be99o will:

• Update the "Last Updated" date at the top of this page.
• Notify registered players via the email address associated with their account, providing a summary of the key changes made.
• Display a notice on the be99o platform for a period of at least fourteen (14) days following publication of the updated policy.

Your continued use of the be99o platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with the changes, you should discontinue use of the platform and may request account closure and data deletion in accordance with Section 10 above.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which be99o handles your personal data, please contact our support team. We are committed to responding to all privacy-related enquiries promptly and transparently.

This Privacy Policy was last reviewed and updated on 1 January 2026. Players are encouraged to check this page periodically to remain informed of any changes to be99o's data practices.